Good Afternoon Texas Cardiac Arrhythmia
I am a patient of your practice and have been recently working with one of your schedulers to schedule my husband’s upcoming surgery. I wanted to take the time to express my sincere gratitude with the “patience” and “help” she has more than provided to me and my family. I have worked for the Federal Government for the last 15 years with Social Security as a Claims Representative, and I Can honestly say I was blown away with how she went “Over and Beyond” to help me arrange his hospital stay, my family’s hotel stay, even going as far as to help suggest hotels in the area; and to let us know if we mentioned we were having surgery with St David’s, we would get a discount. I truly believe it’s the small things that make a difference in what sets people, hospitals, “Service” above and apart from others. Having to schedule this surgery out of town was nerve wrecking enough with children to juggle and school arrangements to be made, but your staff made the entire experience Painless. I was truly Moved, found a wonderful Hotel at the Embassy Suites for my family and feel more at ease with his upcoming surgery. I wanted to share my experience with you and let you know, I may be just “ONE” Person, but to my family and I, she made all the difference in the world. I think she is doing an outstanding Job.